Terms and Conditions
Twinkle White®
Welcome to Twinkle White. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.If you do not agree with these terms, please do not use our website.
General
These Terms & Conditions apply to all visitors, users, and customers of the Twinkle White website. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site following any changes constitutes acceptance of those changes.
Products & Information
We make every effort to display our products and descriptions as accurately as possible. However, we do not guarantee that all information is error free, complete, or current.Product results may vary from person to person. Twinkle White products are not intended to diagnose, treat, cure, or prevent any medical condition.
Orders & Payments
All prices are listed in NZD unless otherwise stated. By placing an order, you confirm that all information provided is accurate and complete.
We reserve the right to:
•Refuse or cancel any order
•Limit quantities per customer
•Correct pricing or product errors
Payments are processed securely through trusted third party payment providers. Twinkle White does not store your payment details.
Shipping
Shipping times and costs are provided at checkout and may vary depending on location. While we aim to dispatch orders promptly, delivery times are estimates and not guaranteed.
Twinkle White is not responsible for delays caused by couriers, customs, or circumstances beyond our control.
Returns & Refunds
Due to hygiene and safety reasons, we do not accept returns or exchanges on opened oral care products.
If your order arrives damaged, faulty, or incorrect, please contact us promptly and we will assess the issue in accordance with our Returns & Refunds Policy.
Use of Website
You agree not to use our website for any unlawful purpose or in a way that may damage, disrupt, or impair the site or its content. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Twinkle White® and may not be copied, reproduced, or used without written permission.
Limitation of Liability
To the fullest extent permitted by law, Twinkle White shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Use of our products is at your own discretion and risk.
Governing Law
These Terms & Conditions are governed by the laws of New Zealand. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the New Zealand courts.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us via our Contact Us page or email us at hello@twinklewhite.co.nz
A Radiant Smile. A Confident You.